FAQ for Product Detail Page (Buyers & Installers)
Q: What roof types is this hook compatible with?
A: It works for pitched tile roofs including flat tile, curved/Spanish tile, Roman tile, slate tile, and ceramic tile. Not suitable for metal sheet or flat concrete roofs without additional mounting.
Q: Will it damage roof tiles or cause leakage?
A: No. The low‑profile, non‑penetrating design distributes load evenly to avoid tile breakage. Proper installation with flashing maintains waterproof integrity.
Q: What material and lifetime can I expect?
A: Made of SUS304 stainless steel. Typical service life is 25+ years under normal outdoor conditions; we provide a 10‑year product warranty.
Q: What adjustment range does it have?
A: Standard model supports ≈40 mm height adjustment and horizontal position shift to match different tile thickness and rafter positions.
Q: Can I get custom sizes or OEM service?
A: Yes. We accept OEM/ODM, custom dimensions, hole positions, and packaging. MOQ and lead time support factory‑direct wholesale.
Q: What certifications do you have?
A: Products comply with CE, ISO 9001, AS/NZS 1170 structural standards, suitable for EU, Australia, and global solar markets.
We are one of the vendors of Clenergy who is a listed company, in the while, we OEM for many domestic companies. With cost advantage and service awareness, we ensure your products from materials to finished products. We offer customized solar mounting system solutions to meet your requirements.
We are one of the vendors of Clenergy who is a listed company, in the while, we OEM for many domestic companies. With cost advantage and service awareness, we ensure your products from materials to finished products. We offer customized solar mounting system solutions to meet your requirements.
It is a better way that have our engineers work out a solution according to the local geological conditions, if the wind speed more than 60m/s, or snow load over 1.5 Kn/㎡. Our engineers are experienced enough to deal with all kinds of severe weather.
We recommend the bolt made of 304 stainless steel.
2-3 weeks for regular orders. Customized orders depend on the quantity and agreement.
Negotiable: T/T, L/C, D/P, D/A, OA, Western Union.
Yes, We do, We are strength lies in having own factory and years of experience in producing galvanized-steel,aluminum structures and ODM of solar mounting structures,being professional in the whole quality control,inspection process and a dedicated team of engineers experienced in designing solar mounting structures.
